Cancellation Policy

Cancellation policy

¥ All treatments require a 50% non refundable booking fee to secure the booking. If the treatment needs to be moved the 50% will transfer with this booking. This booking fee will be taken off the total treatment value at the time of the treatment.
¥ Treatments/services are not transferable to other individuals.
¥ We require at least 48 hours’ notice to be given for any appointment cancellation.
¥ If you cancel within 48 hours of your appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost, and if a gift certificate it will be void.
¥ If less then 2 hours is given to cancel or reschedule an appointment the full treatment amount will be charged, inclusive of your 50% deposit.
¥ In the case of no showing your appointment the full treatment amount will be charged or gift certificate void inclusive of your 50% booking fee.
¥ In the case of prepaid treatments, the treatment will be forfeited.
¥ Blush Boutique has a ‘no refund’ policy on purchases if you simply change your mind.
¥ Refunds will be provided where required under the Australian Consumer Law.

Pre-paid Treatments

If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals or treatment. Pre-pays have a 12 month expiry date (less than 10 treatments) or an 18 month expiry date (10 or more treatments). 48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 24 hours, or do not attend the appointment, the treatment will be forfeited. You agree to these terms by purchasing pre-paid treatments.

Nothing in this cancellation policy limits Blush’s responsibilities under Australian Consumer Law.

WE ARE A SUSTAINABLE SALON

We are making a green change for your next hair or beauty service. 🌿

Sustainable Salons empowers us to charge each client a small $3 green fee on their total service bill in order to implement the Sustainable Salons program (where 95% of the waste produced during the client’s service is collected and recycled, and the proceeds are donated to community programs including OzHarvest and go towards R&D to find more repurposing and recycling options for salon waste materials).

This structure educates clients, and calls for them to take responsibility for their choice to have a salon service and the footprint that will leave on the planet. ❤️